The delivery process can be followed end to end, from assignment to proof of delivery.
At Intermail Courier, courier tasks and parcel status were held in separate records, so reporting where a shipment was had become an operational cost in its own right. We developed task and distribution management, the courier mobile application and the service APIs, and added shipment status tracking, notification flows and GIS-based field reporting. The delivery process is now followed in a single flow from the moment of assignment to proof of delivery.
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